Knowing exactly when your bus will arrive makes riding transit easier and less stressful. That’s why RTA is testing solar real-time arrival information signs from CHK Connectpoint. The signs list when the bus is coming for all the routes at the stop and update every minute based on the actual position of the bus. These signs are located on the outside of the shelter or on a pole nearby for easy rider access.
You could say Nick Krehel Jr. was born into his position at RTA. He’s a third generation RTA employee, his grandfather was a rail operator, his father was a dispatcher at Paratransit, his brother Justin is an Equipment Servicer, and Nick works as an Equipment Repair Leader.
Leslie Rivers just celebrated her 19th anniversary here at RTA as a bus operator and has definitely made those years count! You can always find her with a smile on her face. She lives by her philosophy, “Treat people the way you want to be treated. You never know someone’s story. I’m not above anyone and I never want to take anything for granted. Always give back.” Her passengers enjoy seeing her every day, as she is a beacon of light while crossing their paths.
With ocean clean-up being such a hot topic right now, what about land clean-up? RTA takes pride in customer satisfaction, and that includes keeping our rail tracks and right-of-way clean. We had the opportunity to sit down with Teresa Muti, Manager of Power and Way, who also organizes rail clean-ups on the Red, Blue, and Green Lines. These clean-ups include trash pick-up and removal, graffiti removal, tire disposal, and much more. The track department's hard work helps to keep Cleveland beautiful!
The Management Development Program (MDP) began in 2008 as a way of building bench strength within RTA for future leaders. During the 2 year program, MDP's rotate throughout various departments while remaining focused on performance management-based projects. The end result of the program is a well-rounded employee geared for success at RTA. The program is now in its 5th class cycle, recruiting for the 6th class, and has produced many successful employees.
On Thursday, March 28, 2019, members of the RTA K-9 unit met with a family at Transit Police Headquarters. This family includes a special boy named, Brady. He has an organization called Brady's K-9 Fund.
Cleveland’s very own International Film Festival kicked off this week! Do you know how you’re getting there? Why not ride RTA, it’s the easy way! Taking RTA transit is the easiest and least stressful way to get to Tower City; just hop on the Red, Blue, or Green lines that all have direct routes to Tower City. RTA’s HealthLine runs 24/7 on Euclid Avenue and stops directly across from the JACK Casino, adjacent to Tower City. Several other bus routes run 24/7 as well.
We would like to congratulate William Pillow, Alarice Reedy, and Calvin Scalf for receiving the 2018 General Manager’s Customer Service Award!
Mr. William Pillow from our Hayden District has multiple nominations from many passengers that all stated he is consistently compassionate towards his riders. RTA passengers applaud Mr. Pillow for his kindness, professionalism, and positivity throughout their trips on RTA. They say he is always providing service to his passengers with a genuine smile!