Super Bowl LV

The Super Bowl is one of the most anticipated events for people across the US, and especially this year for Greater Clevelanders to see that the Browns were *this close* to making it!

GCRTA Transit Police sent two K-9 officers and their handlers to Super Bowl LV in Tampa, Florida in February. So why would Transit Police be invited to the Super Bowl? Why do they even need to go outside of Greater Cleveland?

Hunter, Former K-9 with Transit Police, Passes Away

Hunter, a former Transit Police K-9 for GCRTA, passed away in early January after a brief illness.

“He will be missed,” his handler, Sgt. Farr, said.

Hunter retired three years ago after serving with Transit Police for over six years. Hunter, like his K-9 partners, spent his time patrolling GCRTA facilities, vehicles, and trains. He searched unattended bags for possible explosives, served as a visible deterrent to potential perpetrators, and offered friendly greetings to passengers, staff, and passers-by.

Prepping Bus Stops for NEXT GEN RTA

In preparation for the bus system redesign, NEXT GEN RTA, our Sign Shop has been busy at work printing and placing new bus stop signs. So we don’t confuse customers with this new information that won’t be accurate until June, the signs will look just a little different.

Bus stop signs that have been replaced along a route for NEXT GEN RTA will just look like the current bus stop signs, but with a blue bar over all the text. There will be no specific current route information posted at the stop, such as route number or span of service.

GCRTA Guardian Angel Assists in Traffic Accident

On Monday, January 12, Operator Semira was driving her Cleveland State Line bus westbound on Route 2 when she witnessed a motor vehicle accident.  The vehicle was overturned and the driver was trapped inside with his arm extended out of the window. Operator Semira immediately pulled her bus over to assist the motorist. She called GCRTA's Control Center to alert them of the situation and stated that she would stay with the motorist until help arrived.

Safe Place for the Holidays

The holiday season got a little brighter for one family this year after their autistic son was reported lost, disoriented and possibly on a GCRTA bus.

Service Quality Coordinator D’Von received a call from Operator Nicauya to request a wellness check from Transit Police regarding an autistic male that may be lost on his bus. A description was provided from the operator, as well as the direction the bus was traveling. Service Quality requested that Transit Police meet the bus at Windermere to assist Operator Nicauya and get more information on the situation.

Holiday Events

It is a wonderful time of the year and Greater Cleveland RTA’s services can take you to several holiday festivities throughout Cuyahoga County.  As with everything this year, please check the specific event sites for details and to make sure the events haven't changed or been canceled!

Some notable festivities include:

Representatives Ready to Answer Variety of Calls

On an average day, GCRTA receives upwards of 500 calls from customers. These calls come in on the RTAnswerline and can be about a limitless range of topics.

“We are often the first point of contact someone will have when they call the RTA,” Juan Carlos Rivera said.

Rivera has been with GCRTA for nine years. He is currently the Supervisor of Telephone Information and ADA Registration and he oversees a staff of 11 representatives.

2020 Holiday Trains

The Greater Cleveland Regional Transit Authority (RTA) is proud to announce that customers may begin enjoying rides on RTA's festive Holiday Trains beginning  Saturday, November 28.

"The team at the Central Rail Maintenance Facility have been hard at work since late summer planning what is surely to be a bright spot in the holiday season," said RTA's Chief Operating Officer Dr. Floun'say Caver. The new holiday trains are ready for service!

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