Customer Service: Contact RTA

RTAnswerline phone: 216-621-9500 (select 1 for English, 2 for Spanish) TDD: 216-781-4271 Customer feedback: For commendations, suggestions, inquiries, or complaints, please use our Online Feedback Form or select option 4 from the telephone menu. ADA and Paratransit elegibility information, select option 4. Paratransit trips and services, select option 3. For trip planning, please use our online trip planner; trip planning information in RTA's service area is also available through Google Transit. Operator-assisted trip planning, fare, and services information, select option 2; hours: Monday - Friday, 6:30am - 6:30pm and Saturday 8:00am - 4:30pm Tower City customer service: select option 4; hours: Monday - Friday, 7:00am - 12:00 noon

The Greater Cleveland Regional Transit Authority Main Office 1240 W.6th Street Cleveland, Ohio 44113-1302 phone: 216-566-5100

ADA Information and Registration (Main Office, 1240 W 6th) Hours of Operation: Monday - Friday, 8:00am - 4:30pm phone: 216-566-5285 TDD: 216-781-4757 E-mail	Paratransit phone: 216-781-1110 TDD: 216-781-6148 E-mail
Customer Service Center (Tower City) Hours of Operation: Monday - Friday, 7:00am - 12:00 noon phone: 216-566-5227 TDD: 216-781-4757 Online Feedback Form	Lost and Found phone: 216-566-5272 E-mail
Transit Police phone: 216-575-EYES (3937) 24-Hour Emergency Dispatch: 216-566-5163 E-mail	Arts in Transit phone: 216-566-5160
Community Relations phone: 216-566-5251	Euclid Corridor Transportation Project phone: 216-771-4144
Finance & Administration phone: 216-566-5121	General Manager's Office For complaints, commendations, and suggestions, please use our Online Feedback Form or call the complaint line at 216-566-5227. For all other concerns, e-mail the General Manager directly
Human Resource Department phone: 216-566-5099	Internal Audit phone: 216-566-5064
Job Hotline phone: 216-566-5284	Marketing phone: 216-566-5220
Media Relations phone: 216-566-5211 E-mail	Office of Business Development phone: 216-566-5002
Procurement phone: 216-781-4049	Programming & Planning phone: 216-566-5160
Web site phone: 216-566-5158 E-mail

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© 2005 Greater Cleveland Regional Transit Authority
Main Office | 1240 West 6th Street | Cleveland, Ohio 44113-1302 | 216-566-5100

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