| Locations |
Tower City Rapid Station
Cleveland, OH 44113
Phone: 216-566-5148 Fax: 216-781-4484
Hours: 7:00am - 6:00pm Monday-Friday
Services provided:
- Pass and farecard sales
- Timetables, service brochures, and system maps
- Lost and found information
- Complaints, commendations and suggestions
- Fare card and pass sales outlet information
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RTA Main Office
1240 W 6th Street
Cleveland, OH 44113
Phone: 216-566-5285
Hours: 8:00am - 4:30pm Monday-Friday
Services provided:
- Timetables, service brochures, and system maps
- ADA registration and transit ID cards for senior citizens and persons with disabilities
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The hotline is accessible 24 hours a day, 7 days a week. Please use this number to contact the Internal Audit Department if you
suspect any behavior or activity related to:
- Fraud: Forgery, misappropriations of funds, improper handling of money or transactions, or selling of confidential internal information
- Abuse: Intentional, wrongful, or improper use of resources or misuse of rank, position, or authority that causes the loss or misuse of resources
- Waste: Loss or misuse of RTA resources resulting from deficient practices, system controls, or decisions
- Theft: The act of taking tangible assets from the organization unlawfully
- Ethics Violation: Any behavior or practice of an employee in direct violation of GCRTA’s current Code of Ethics
ADA Information and Registration (Main Office, 1240 W 6th)
Hours of Operation: Monday - Friday, 8:00am - 4:30pm
Phone: 216-566-5285
E-mail |
Paratransit
Phone: 216-621-9500, select option 3
TDD: 216-781-6148
E-mail |
Customer Service Center (Tower City)
Hours of Operation: Monday - Friday, 7:00am - 6:00pm
Phone: 216-566-5148
Online Feedback Form |
Lost and Found
Phone: 216-566-5148
E-mail |
General Manager's Office
For complaints, commendations, and suggestions, please use our Online Feedback Form or call the complaint line at 216-566-5227.
For all other concerns, e-mail the General Manager directly |
Transit Police
24-Hour Emergency Dispatch: 216-566-5163
To report suspicious activity, call: 216-575-EYES (3937)
E-mail |
Human Resource Department
Phone: 216-566-5099
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Marketing
Phone: 216-566-5220
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Media Relations
Phone: 216-566-5211
E-mail |
Community Relations
Phone: 216-566-5251
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Procurement
Phone: 216-781-4049
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Programming & Planning
Phone: 216-566-5160
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Office of Business Development
Phone: 216-566-5002
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Arts in Transit
Phone: 216-566-5160
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Web site
Phone: 216-566-5158
E-mail |
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