Customer Service
RTAnswerline: 216-621-9500 | TDD 216-781-4271

Nominations are now being accepted for the General Manager's Customer Service Award
General Manager's Customer Service Award Nomination Form

For commendations, suggestions, and complaints click here:
Online Feedback Form

Lost & found, pass sales, and paratransit eligibility click here:
Customer Service Center

For information on how to contact RTA by phone for trip planning, route and schedule information click here:
Telephone Information Center