RTAnswerline
phone: 216-621-9500 (select 1 for English, 2 for Spanish)
TDD: 216-781-4271
- Customer feedback: For commendations, suggestions, inquiries, or complaints, please use our Online Feedback Form or select option 4 from the telephone menu.
- ADA and Paratransit elegibility information, select option 4.
- Paratransit trips and services, select option 3.
- For trip planning, please use our online trip planner; trip planning information in RTA's service area is also available through Google Transit.
- Operator-assisted trip planning, fare, and services information, select option 2; hours: Monday - Friday, 6:30am - 6:30pm and Saturday 8:00am - 4:30pm
- Tower City customer service: select option 4; hours: Monday - Friday, 7:00am - 6:00pm.
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The Greater Cleveland Regional Transit Authority
Main Office
1240 W.6th Street
Cleveland, Ohio 44113-1331
phone: 216-566-5100
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ADA Information and Registration (Main Office, 1240 W 6th)
Hours of Operation: Monday - Friday, 8 a.m. - 4:30 p.m.
phone: 216-566-5285
TDD: 216-781-4757
E-mail |
Paratransit
phone: 216-781-1110
TDD: 216-781-6148
E-mail |
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Customer Service Center (Tower City)
Hours of Operation: Monday - Friday, 7 a.m. - 6 p.m.
phone: 216-566-5227
TDD: 216-781-4757
Online Feedback Form |
Lost and Found
phone: 216-566-5272
E-mail |
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Transit Police
phone: 216-575-EYES (3937)
24-Hour Emergency Dispatch: 216-566-5163
E-mail |
Arts in Transit
phone: 216-566-5160
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Community Relations
phone: 216-566-5251
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Euclid Corridor Transportation Project
phone: 216-771-4144
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Finance & Administration
phone: 216-566-5121
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General Manager's Office
phone: 216-566-5219
For complaints, commendations, and suggestions, please use our Online Feedback Form
For all other concerns, e-mail the General Manager directly |
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Human Resource Department
phone: 216-566-5099
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Internal Audit
phone: 216-566-5064
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Job Hotline
phone: 216-566-5284
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Marketing
phone: 216-566-5220
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Media Relations
phone: 216-566-5211
E-mail |
Office of Business Development
phone: 216-566-5002
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Procurement
phone: 216-781-4049
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Programming & Planning
phone: 216-566-5129
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Web site
phone: 216-566-5158
E-mail |
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