CLEVELAND, OH -- The Greater Cleveland Regional Transit Authority (RTA) is eager to hear from our riders as they share their perspective and input regarding their transportation needs. That's what this public comment time during the System Redsign process is all about. We have not made any final decisions about any routes, and we will be gathering feedback and reviewing all options throughout the remainder of this year. If customers have concerns about a particular route, they can rest assured that their concerns are being heard and their input is helping us determine the system's final design.
We encourage everyone to use the NextGen website available at www.riderta.com/nextgen. Anyone may provide comments as many times as they like. A myriad of options are available to customers to explore and offer feedback, 24-7 with the website. This allows RTA to gather input from as wide of an audience as possible and opens up opportunities for greater feedback from riders and non-riders alike, across the Northeast Ohio community.
Those without access to the internet will still be able to learn about options and provide comment by calling the RTAnswerline at 216-621-9500. They may request a fact sheet to be mailed to their home or to leave comments, which will be forwarded to service management for consideration.
The full release about NextGen is here: http://www.riderta.com/news/rta-launches-system-redesign-site-interactive-input-service-preferences.