Board / Committee Events
News
RTA today launched a new way for riders to pay for transit fares. The RTA CLE app for mobile ticketing lets riders skip the lines and pay from their phones.
CLEVELAND -- Effective immediately, West Side Red Line ticket vending machines are accepting cash only this week for rail service provided by the Greater Cleveland Regional Transit Authority (RTA).
WHO: RTA employees and volunteers
GCRTA In the Land
"GCRTA in The Land" is a repository of media mentions generated by sources outside GCRTA.
Cleveland STEP students took a field trip to GCRTA to learn about the Authority’s mission and values, career opportunities, and how STEM plays a critical role in their daily operation.
Traffic reporter Caitlin Hunt describes how GCRTA’s customer service is being improved through the newly created Customer Experience and Performance Management department.
Reporter Corey O’Leary interviews Senior Director Customer Experience & Performance Management Nicholas Biggar and General Manager and CEO India L. Birdsong Terry on RTA’s Customer Experience program.