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On February 1, 2021, the Presidential Executive Order mandating masks be worn on all forms of transportation went into effect. One of the Greater Cleveland Regional Transit Authority's (RTA) core values is providing customers and employees a safe riding environment.
CLEVELAND, OH, The Greater Cleveland Regional Transit Authority (RTA) is reporting that 7 employees tested positive for COVID-19 this past week.
Jan 22, 2021
CLEVELAND, OH, The Greater Cleveland Regional Transit Authority (RTA) is reporting that 6 employees tested positive for COVID-19 this past week.
GCRTA In the Land
"GCRTA in The Land" is a repository of media mentions generated by sources outside GCRTA.
Cleveland STEP students took a field trip to GCRTA to learn about the Authority’s mission and values, career opportunities, and how STEM plays a critical role in their daily operation.
Traffic reporter Caitlin Hunt describes how GCRTA’s customer service is being improved through the newly created Customer Experience and Performance Management department.
Reporter Corey O’Leary interviews Senior Director Customer Experience & Performance Management Nicholas Biggar and General Manager and CEO India L. Birdsong Terry on RTA’s Customer Experience program.
See what The Land is saying about RTA...