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 Media

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Apr 15, 2020

CLEVELAND, OHIO - RTA has been notified that two additional employees have tested positive for COVID-19, a Paratransit operator and an employee, stationed at our Woodhill facility.

The Paratransit operator last worked on Tuesday, April 7, 2020, and was symptom-free.

Apr 14, 2020
RTA thanks Ohio Congressional delegation; funds will address lost revenue and increased operating expenses related to COVID-19
Apr 10, 2020

COVID-19 RTA Update – Friday, April 10, 2020

Additional RTA Staff Member Tests Positive

Apr 7, 2020

The Greater Cleveland Regional Transit Authority (RTA) provides an essential 24/7 service to people who must get to medical appointments, the grocery store and essential jobs during the COVID-19 surge.

Apr 5, 2020
West 65th Street Station Temporarily Closed for Disinfecting (now reopened); Three Additional RTA Staff Members Test Positive
Apr 3, 2020

CLEVELAND, OH – Beginning Sunday, April 12, the Greater Cleveland Regional Transit Authority (RTA) is reducing bus and rail service by approximately 15% in response to the COVID-19 crisis.

GCRTA In the Land

"GCRTA in The Land" is a repository of media mentions generated by sources outside GCRTA.

Jan 12, 2026

Traffic reporter Caitlin Hunt describes how GCRTA’s customer service is being improved through the newly created Customer Experience and Performance Management department.

 WEWS News 5 Good Morning Cleveland
Oct 12, 2025
SPECTRUM News

Reporter Corey O’Leary interviews Senior Director Customer Experience & Performance Management Nicholas Biggar and General Manager and CEO India L. Birdsong Terry on RTA’s Customer Experience program.

Jul 25, 2025

Legendary Cleveland newsman Leon Bibb talks with RTA Service Management Director Joel Freilich about the city’s long ride with public transit as RTA turns 50.

 WKYC 3 Studios “Then and Now”