Board / Committee Events
News
Civil Engineers Give Ohio’s Infrastructure a "C-" in 2021 Infrastructure Report Card
Grades across 16 categories span from a B to a D
Media Advisory
Civil Engineers to Announce Ohio’s Infrastructure Report Card
Through Virtual News Conference, 10 a.m., Feb. 11
On February 1, 2021, the Presidential Executive Order mandating masks be worn on all forms of transportation went into effect. One of the Greater Cleveland Regional Transit Authority's (RTA) core values is providing customers and employees a safe riding environment.
GCRTA In the Land
"GCRTA in The Land" is a repository of media mentions generated by sources outside GCRTA.
Cleveland STEP students took a field trip to GCRTA to learn about the Authority’s mission and values, career opportunities, and how STEM plays a critical role in their daily operation.
Traffic reporter Caitlin Hunt describes how GCRTA’s customer service is being improved through the newly created Customer Experience and Performance Management department.
Reporter Corey O’Leary interviews Senior Director Customer Experience & Performance Management Nicholas Biggar and General Manager and CEO India L. Birdsong Terry on RTA’s Customer Experience program.