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 Media

Board / Committee Events

Apr 7, 2026
Apr 21, 2026

News

Mar 24, 2020

CLEVELAND, OH –The Board of Trustees of the Greater Cleveland Regional Transit Authority (RTA) today elected Westlake Mayor Dennis M. Clough as president of the Board and Rev. Charles P. Lucas as vice president. Each will serve for another year.

Mar 22, 2020

CLEVELAND, OH – Effective Tuesday, March 24, 2020 the Greater Cleveland Regional Transit Authority (RTA) is suspending Park-N-Ride and Downtown Trolley bus service due to the Governor’s “Stay at Home” order for Ohioans.

Mar 17, 2020

CLEVELAND, OH -- Two RTA employees who were asked to quarantine pending COVID-19 evaluation do NOT have the coronavirus. The third employee never exhibited any symptoms but will continue with the 14-day quarantine.

Mar 16, 2020

CLEVELAND, OH – Three RTA employees may have been exposed to the coronavirus due to recent travel on cruise lines. All three employees are on paid sick leave, per RTA policy, while they follow CDC protocol for testing and quarantine.

Mar 12, 2020

CLEVELAND, OH – The Greater Cleveland Regional Transit Authority (RTA) announced today that it is implementing paid sick leave guarantees for its employees related to the coronavirus.

Mar 9, 2020

CLEVELAND, OH – After working through schedules over the weekend, The Greater Cleveland Regional Transit Authority (RTA) is now able to allocate additional resources to clean every train every 24 hours.

GCRTA In the Land

"GCRTA in The Land" is a repository of media mentions generated by sources outside GCRTA.

Jan 12, 2026

Traffic reporter Caitlin Hunt describes how GCRTA’s customer service is being improved through the newly created Customer Experience and Performance Management department.

 WEWS News 5 Good Morning Cleveland
Oct 12, 2025
SPECTRUM News

Reporter Corey O’Leary interviews Senior Director Customer Experience & Performance Management Nicholas Biggar and General Manager and CEO India L. Birdsong Terry on RTA’s Customer Experience program.

Jul 25, 2025

Legendary Cleveland newsman Leon Bibb talks with RTA Service Management Director Joel Freilich about the city’s long ride with public transit as RTA turns 50.

 WKYC 3 Studios “Then and Now”