Board / Committee Events
News
CLEVELAND, OH – The Greater Cleveland Regional Transit Authority (RTA) customer service center located in the Main Office building is re-opening 8 a.m. Monday, April 5, after being closed temporarily last year due to Covid.
CLEVELAND, OH – It will be great to be back at the ballgame when the Cleveland Indians start their 2021 season against the Kansas City Royals on Monday, April 5.
CLEVELAND, OH - The Greater Cleveland Regional Transit Authority (RTA) is reporting that four employees tested positive for COVID-19 this past week.
CLEVELAND, OH, The Greater Cleveland Regional Transit Authority (RTA) is reporting that two employees tested positive for COVID-19 this past week.
GCRTA In the Land
"GCRTA in The Land" is a repository of media mentions generated by sources outside GCRTA.
Cleveland STEP students took a field trip to GCRTA to learn about the Authority’s mission and values, career opportunities, and how STEM plays a critical role in their daily operation.
Traffic reporter Caitlin Hunt describes how GCRTA’s customer service is being improved through the newly created Customer Experience and Performance Management department.
Reporter Corey O’Leary interviews Senior Director Customer Experience & Performance Management Nicholas Biggar and General Manager and CEO India L. Birdsong Terry on RTA’s Customer Experience program.