Board / Committee Events
News
Cleveland OH – On Tuesday, February 13, 2024, the Ohio Department of Transportation (ODOT) awarded $9.5 million in grant funds to the Greater Cleveland Regional Transit Authority (GCRTA) for transit projects as part of the $106 million in funding being awarded by ODOT to 383 transit projects thro
GCRTA In the Land
"GCRTA in The Land" is a repository of media mentions generated by sources outside GCRTA.
Cleveland STEP students took a field trip to GCRTA to learn about the Authority’s mission and values, career opportunities, and how STEM plays a critical role in their daily operation.
Traffic reporter Caitlin Hunt describes how GCRTA’s customer service is being improved through the newly created Customer Experience and Performance Management department.
Reporter Corey O’Leary interviews Senior Director Customer Experience & Performance Management Nicholas Biggar and General Manager and CEO India L. Birdsong Terry on RTA’s Customer Experience program.