This fall, we celebrate a truly remarkable milestone — 45 years of safe operating and 47 years of service from Paratransit Operator James “Jimmy” E. Smith.
On an average day, GCRTA receives upwards of 500 calls from customers. These calls come in on the RTAnswerline and can be about a limitless range of topics.
“We are often the first point of contact someone will have when they call the RTA,” Juan Carlos Rivera said.
The Greater Cleveland Regional Transit Authority (RTA) is proud to announce that customers may begin enjoying rides on RTA's festive Holiday Trains beginning Saturday, November 28.
GCRTA provides Bus, Rail and Paratransit Operators with various types of training each year to improve customer service and safety of our passengers.
Phase II of our Need a Mask, Take a Mask campaign began in early September. This phase focuses on community engagement and leveraging partnerships to provide free face masks to those in Cuyahoga County.
For the past few years, the GCRTA rail district has hosted a local rodeo to determine the best of the best when it comes to Operators, Track personnel and Equipment maintainers.
GCRTA is continuing to make strides to protect our essential workers as we continue to work hard every day to provide an essential service to our customers and community.