- Pay the required fare for all trips.
- Allow room for boarding, keep aisles clear.
- Take only one seat.
- Use headphones with audio devices.
- Speak softly on cell phones.
- Refrain from using profane language.
- Be considerate of fellow passengers.
- Follow all posted safety and restriction signage.
- Place trash in receptacles at stations and stops.
- Exit through the rear door on buses.
Misconduct on a public transit system is a crime.
If you follow these rules, everyone on board will have a clean, safe trip.
Greater Cleveland Regional Transit Authority maintains social media accounts to share news and events and engage with the public in a positive and respectful manner. GCRTA may share your comments on its website, newsletter, or other platforms, and may edit them for clarity or length. This Code of Conduct explains the rules for behavior, how to report abuse, and what happens if rules are broken when engaging on GCRTA’s digital platforms.
Behavior Expectations
When interacting on GCRTA’s social media, please:
- Be respectful and courteous.
- Don’t engage in abusive, harassing, or discriminatory behavior.
- Don’t post offensive, illegal, or defamatory content.
Content Not Allowed
GCRTA can remove posts or comments that include:
- Violence, hate speech, or profanity.
- Threats, illegal activity, or spam.
- Private information, off-topic comments, or copyrighted material.
- Political content or endorsements.
Reporting Violations
You can report issues by:
- Messaging GCRTA’s social media account.
- Using the platform’s reporting tools for abuse or harassment.
Consequences
If you break the rules, GCRTA may:
- Issue a warning or remove your post.
- Block or remove you after repeated violations.
Appeals
If you’re blocked, you can appeal in writing within 10 business days. GCRTA will respond within 10 business days.