Cleveland STEP students took a field trip to GCRTA to learn about the Authority’s mission and values, career opportunities, and how STEM plays a critical role in their daily operation.
Traffic reporter Caitlin Hunt describes how GCRTA’s customer service is being improved through the newly created Customer Experience and Performance Management department.
Reporter Corey O’Leary interviews Senior Director Customer Experience & Performance Management Nicholas Biggar and General Manager and CEO India L. Birdsong Terry on RTA’s Customer Experience program.
Legendary Cleveland newsman Leon Bibb talks with RTA Service Management Director Joel Freilich about the city’s long ride with public transit as RTA turns 50.
Join host Keith Hotchkiss, Regional Market President of iHeartMedia as he talks with GCRTA General Manager and CEO India L. Birdsong Terry on the economic engine that is public transportation in the United States.
Reporter Douglas Guth describes how RTA utilizes compressed natural gas (CNG) buses as an environmentally friendly option to diesel buses.
GCRTA General Manager and CEO India L. Birdsong Terry moderates a panel of transit authority CEOs to discover why they invest in mentoring as an effective strategy in developing employees.
Host Katherine Boyd talks with RTA General Manager & CEO India Birdsong Terry about RTA’s 50th Anniversary while aboard the 50th Anniversary/Holiday Community Bus.
CLC Executive Vice President, Rachel Ciomcia, introduces RTA General Manager and CEO India L. Birdsong Terry as she presents to the audience how GCRTA is more than buses and trains.