Over the past year, the Greater Cleveland Regional Transit Authority’s Customer Experience (CX) & Performance Management (PM) Department has worked across divisions to strengthen rider engageme
The second week of February is always Ohio Loves Transit week, which means we here at RTA get to celebrate our riders by surprising them with small tokens of our appreciation for taking transit.
RTA’s Safe Place program is not just for youths in crisis. Earlier this month, an 87 year old woman was lost and confused when she boarded a bus in the Mayfield/Warrensville area.
On January 28, 2020 we celebrated our first ever Signing Day at Ohio Technical College (OTC). This great opportunity reenforces our partnership with Ohio Technical College, and the hiring of an upcoming OTC graduate for our entry-level Equipment Servicer 442 position with Ethan Hellickson.
We see it on the news every week. Somebody disappears- maybe for a short time, maybe for a long time, maybe forever. Often, they are victims of human trafficking- modern day slavery of global proportions.
Fred Wilson, one of RTA’s Electronic Equipment Technicians, has been with RTA for 28 years, and for the past 14 years he has also been training young boxers in the Fairfax neighborhood.
This year, RTA is helping to spread some holiday cheer with decorated trains! The hard work of our rail shop is evident in their lights and hand painted windows.