Over the past year, the Greater Cleveland Regional Transit Authority’s Customer Experience (CX) & Performance Management (PM) Department has worked across divisions to strengthen rider engageme
Ten years ago we opened the HeathLine.
Cleveland has changed dramatically in the past 10 years.
• One in eight women in the United States will be diagnosed with breast cancer in their lifetime.
• Breast cancer is the second leading cause of cancer death among women.
In order to achieve RTA’s mission to provide safe, reliable, clean and courteous public transportation new revenue will be needed in the future.
Eddie Mae is one of the original ambassadors, she’s been on the Trolley since its inception in 2006, nearly half of her career as a bus operator. She says she decided to interview for the Trolley ambassador position for a change of pace and a change of scenery, but it’s grown into a way of life.
This summer I had the opportunity to work at Greater Cleveland RTA in the Human Resources Department as a Labor and Employee Relations intern. I am a current senior at Cleveland State University majoring in Organizational Leadership with a focus in Human Resources.