Search
| Title | Summary |
|---|---|
| GCRTA CX Department Marks One Year of Growth | Over the past year, the Greater Cleveland Regional Transit Authority’s Customer Experience (CX) & Performance Management (PM) Department has worked across divisions to strengthen rider engagement, support employees, and improve customer experience across the system. Since its creation in 2025, the department has focused on strengthening a customer-first culture through frontline feedback, operational improvements, and cross-department collaboration. “The value of customer… |
| Casey Blaze, Rail Equipment Manager | The trains don’t put themselves back together when something falls off the rails. Behind the scenes, it takes a small army of mechanics at the Rail Shop split between 3 shifts, working day and night to ensure you are transported to your destination safely. Rail Equipment Manager, Casey Blaze and his team work hard on maintaining RTA standards for you to have a safe, reliable, clean and courteous experience. On average, RTA serves around 7 million riders per year on the rail system. Without… |
| Fresh Fest Cleveland 2023: A Celebration of Arts, Agriculture, and Unity | As summer turns to fall, Cleveland comes alive with the sights and sounds of Fresh Fest Cleveland 2023! This annual event, held in the heart of the Urban Agriculture Innovation Zone, is a celebration of arts, agriculture, and community unity. From 1:00 p.m. to 9:00 p.m. on Saturday, September 9, visitors will have the opportunity to experience all kinds of creative spaces, including live music performances by local and… |
| TOD - Guidelines | Click here for a downloadable PDF (2.1MB) of this report. What is RTA? |
| Take RTA to your Vaccination Appointments |
For many Ohioans COVID-19 has been crippling. For the past year, we have all been quarantining, masking up and social distancing. However, there is a light at the end of the tunnel! With three vaccinations now available, GCRTA wants to help get you to your appointment. To check your eligibility and register for your shot, visit the Ohio Department… |
| TOD - Best Practices | Click here for a downloadable PDF (1.5MB) of this report. Bay Area Rapid Transit (BART) and Santa Clara County Valley Transportation Authority (VTA): San Francisco Bay Area, CA |
| TOD with the Red Line Greenway | Written by Amy Snell, RTA Planning Team Leader RTA is in the TOD Business! How would you like to exit the W.25th Street Rapid Station and find yourself just steps from your apartment? The office? Bars, restaurants, and shopping? That is what Transit Oriented Development (TOD) is all about! With the help from our regional partners, the Cleveland Metroparks is constructing the Red Line Greenway – a multi-use, 1.8 mile trail located on vacant railroad right-of… |
| GCRTA's Commitment to Diversity, Equity, and Inclusion | The Importance of Diversity, Equity, and Inclusion at GCRTADiversity, Equity, and Inclusion (DEI) are not just buzzwords at the Greater Cleveland Regional Transit Authority (GCRTA). They are fundamental values that shape our organization and drive us forward. Why are these values so important? Because they empower us to create an environment where every individual feels seen, heard, and valued. This initiative is near and dear to the CEO and General Manager of GCRTA, India Birdsong… |
| Visitors | How to Ride |
| Paratransit rules and policies | RTA's Paratransit service is committed to providing safe, secure and reliable service. To ensure this level of service, the cooperation and support of customers is critical. That's why RTA has adopted these policies. Visitor policyIf you are a resident of Cuyahoga County and are traveling:
|
