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| Title | Summary |
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| Erica Tucker, Community Relations Specialist | Erica Tucker, Community Relations Specialist Erica was born and raised in Cleveland, Ohio. She is married to Service Quality Crossed Trained Supervisor Anthony Tucker, and they have three adult children and two grandchildren. Erica has a bachelor of art in political science from Central State University, a master of public administration from Cleveland State University, and a certificate in marketing from David N. Myers… |
| Paratransit rules and policies | RTA's Paratransit service is committed to providing safe, secure and reliable service. To ensure this level of service, the cooperation and support of customers is critical. That's why RTA has adopted these policies. Visitor policyIf you are a resident of Cuyahoga County and are traveling:
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| Behind the Scenes of the Light Rail Shutdown | From August 8th through October 2nd, GCRTA and RailWorks Track Services Inc. will be replacing the track structure on the Blue and Green lines from Buckeye-Woodhill station to Shaker Square. This section of track was last rehabbed in the early 1980’s. The Blue and Green lines, GCRTA’s light rail options, will be suspended during this time and replaced with 67R buses. A major portion of the suspension will be spent on replacing crossovers near Buckeye-Woodhill, East 116th, and… |
| 45 Years of Safe Operating: Honoring James E. Smith | This fall, we celebrate a truly remarkable milestone — 45 years of safe operating and 47 years of service from Paratransit Operator James “Jimmy” E. Smith. Since joining the Greater Cleveland Regional Transit Authority (GCRTA) in 1978, Jimmy has been a constant presence of patience, care, and professionalism on Cleveland’s streets, earning the respect of his peers and the gratitude of thousands of passengers along the way. Jimmy’s story began with a… |
| Cleveland Sight Center Training | GCRTA provides Bus, Rail and Paratransit Operators with various types of training each year to improve customer service and safety of our passengers. Recently, our Paratransit Training Instructors and Operators visited the Cleveland Sight Center to learn how best to interact with customers who may have vision loss or blindness. |
| Driving Through Time: Celebrating 45 Years with GCRTA | The Beginning of the JourneyA friend’s recommendation, along with a telegram stating The Greater Cleveland Regional Transit Authority (GCRTA) was hiring drivers for their Community Responsive Transit (CRT) service led to James “Jimmy” Smith joining the authority in 1978. CRT was a pilot project with the initial goal of providing transportation for the senior community in select neighborhoods, during limited hours, and without fare collection. As CRT expanded, it evolved into a… |
| RTA Mobile Services | Do you have a smartphone, or is your current mobile device Web-enabled? If so, check out these new options for accessing the information RTA riders need the most: RTA rail service Commuter Alerts:Through Commuter Alerts, you can receive RTA Rail (Red Line, Blue Line, Green Line, and Waterfront Line) service-related information via e-mail and/or text messages. Information will include:
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| 2023 Origin Destination Survey: Starting August 21! | Look for our friendly survey staff in blue vests and red GCRTA badges! Beginning August 21 and continuing through the end of the year, dedicated surveyors will conduct the Origin Destination Survey on both Bus and Rail vehicles. By participating in the survey, you will be entered for a chance to win one of five $500 gift cards! Your feedback shapes the future of GCRTA service. |
| Connect With RTA | Online Customer FeedbackRTA Community Connection Line: 216-621-9500 (1 for English, 2 para Español)
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| RTA's HealthLine -- the world-class standard for BRT service | The HealthLine is Cleveland's first Bus Rapid Transit (BRT) system, serving the Euclid Corridor. It connects the two largest regional employment areas, Downtown and University Circle, and extends to the Louis Stokes Station at Windermere in East Cleveland. With visitors from all over the world, RTA regularly showcases the $200 million HealthLine, the world-class standard for BRT. The HealthLine was named the 'Best' Bus Rapid Transit in North America by… |