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Operator Wilson Walker II demonstrated exceptional kindness and compassion by assisting a young child in need and subsequently received the GCRTA Champion of Safety Award for his exemplary actions.

Bus shelters are integral, offering weather protection, community artwork display, advertising opportunities, and promoting public transit usage, highlighting their significance much more than a convenience.

Felicia Howard quickly responded to a distressed passenger, recognizing her empty oxygen tank and promptly sought assistance from both medical center staff and Paratransit Dispatch to ensure the passenger's safety and well-being.

Use the hashtags #OLT and #GCRTA

Bus Operator Anthony Taylor demonstrated exceptional customer service on duty

Serving a vast community of 19.1 million people in Cleveland, the Greater Cleveland Regional Transit Authority (GCRTA) is a lifeline for commuters heading to work, school, or medical appointments. Whether you're a seasoned rider or new to public transportation, these tips will elevate your GCRTA experience.