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CLEVELAND -- Upgraded ticket vending machines for the Greater Cleveland Regional Transit Authority (RTA) are now in service.
After rave reviews from customers over a six-week pilot program, the 'new and improved' software was rolled out to 124 machines over the past 10 days.
CLEVELAND -- The Greater Cleveland Regional Transit Authority (RTA) has expanded its support of Harvest for Hunger by collecting cash donations on trolleys.
CLEVELAND -- It's time for the Greater Cleveland Regional Transit Authority's (RTA) quarterly service adjustment, starting Sunday, April 21.
GCRTA In the Land
"GCRTA in The Land" is a repository of media mentions generated by sources outside GCRTA.
Traffic reporter Caitlin Hunt describes how GCRTA’s customer service is being improved through the newly created Customer Experience and Performance Management department.
Reporter Corey O’Leary interviews Senior Director Customer Experience & Performance Management Nicholas Biggar and General Manager and CEO India L. Birdsong Terry on RTA’s Customer Experience program.
Legendary Cleveland newsman Leon Bibb talks with RTA Service Management Director Joel Freilich about the city’s long ride with public transit as RTA turns 50.
See what The Land is saying about RTA...