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| Using Paratransit service | Getting startedAfter you receive your letter describing the approved service, bring the letter and a photo ID card to Customer Service on the first floor of RTA's Main Office, 1240 West Sixth St., to receive your ADA identification card. You can begin using RTA's call-ahead system to request Paratransit service 48 hours after receiving your ID card. Arranging your travelOnce you are certified for Paratransit service and have your ID card:
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| La Distancia: More Than a Bus Stop | La Distancia / The DistanceImage
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| Winter Weather FAQ | Our staff gets a lot of questions during the winter months regarding service. We’ve compiled a list of the most common questions to help you plan for the cold weather: Why don’t you adjust the schedule when there’s snow?RTA bus and rail schedules are built to maximize the usage of operators and vehicles. While there is some wiggle room in the schedule, we are still subject to traffic and weather delays. RTA buses are dealing with the same road conditions as you would in a… |
| Getting More Value From Public Transportation | Are you looking for ways to save money while getting around town? The Greater Cleveland Regional Transit Authority (GCRTA) Let's Go Together campaign is here to help! This campaign encourages people to use public transportation more often and provides tips and tricks to get the most out of your trips. GCRTA continued this campaign with Let’s Go Together 2.0, a continuation of the original Let’s Go Together campaign from 2022. This campaign aims to promote public transportation as a… |
| Extreme Cold is Coming... be safe! | RTA Safety Director, Richard Czeck has compiled a list of transit safety tips to help you navigate RTA during the upcoming snowy and severe cold weather: Riding the Bus and Train
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| Behind the Scenes of the Light Rail Shutdown | From August 8th through October 2nd, GCRTA and RailWorks Track Services Inc. will be replacing the track structure on the Blue and Green lines from Buckeye-Woodhill station to Shaker Square. This section of track was last rehabbed in the early 1980’s. The Blue and Green lines, GCRTA’s light rail options, will be suspended during this time and replaced with 67R buses. A major portion of the suspension will be spent on replacing crossovers near Buckeye-Woodhill, East 116th, and… |
| Webmaster's Corner | We've had a lot of success with our online presence since re-launching rideRTA.com in April of 2013. Our usage numbers continue to grow, especially our mobile audience. The "average" user (if there is such a thing) revisits our site five times per month, viewing about six pages every time they visit. We've attracted visitors from around the country, and around the world. Not only do we serve the needs of everyday riders looking for schedule and real-time information and service updates… |
| Riding safe, staying safe | Personal safety tips
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| See Something, Text Something. 216-575-EYES | Safety is our number one priority. Providing easy to use, efficient and safe means of communicating unsafe or stressful situations is important, and GCRTA is continuously looking to new ways for customers to report unsafe situations in real time, while ensuring their safety. The Greater Cleveland RTA Transit Authority is launching a system that allows riders to discreetly ask for help from their mobile phone. When the dispatchers receive notification of the text, they will text back… |
| Rider's Digest -- March 2015 | GM message: Vision Statement full of great goalsLast year, as RTA employees were engaged to develop our new Strategic Plan, an area of focus was our Vision? What kind of transit agency do we aspire to? The answer was clear – we want to be:
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