Board / Committee Events
News
CLEVELAND -- Huntington Bank in Northeast Ohio is the new sponsor of the HealthLine station next to its headquarters building at
CLEVELAND -- Upgraded ticket vending machines for the Greater Cleveland Regional Transit Authority (RTA) are now in service.
After rave reviews from customers over a six-week pilot program, the 'new and improved' software was rolled out to 124 machines over the past 10 days.
GCRTA In the Land
"GCRTA in The Land" is a repository of media mentions generated by sources outside GCRTA.
Cleveland STEP students took a field trip to GCRTA to learn about the Authority’s mission and values, career opportunities, and how STEM plays a critical role in their daily operation.
Traffic reporter Caitlin Hunt describes how GCRTA’s customer service is being improved through the newly created Customer Experience and Performance Management department.
Reporter Corey O’Leary interviews Senior Director Customer Experience & Performance Management Nicholas Biggar and General Manager and CEO India L. Birdsong Terry on RTA’s Customer Experience program.