Board / Committee Events
News
CLEVELAND -- The Board of Trustees of the Greater Cleveland Regional Transit Authority (RTA) met today. All agenda items passed.
CLEVELAND -- A total of 23 RTA bus and trolley routes, operated by the Greater Cleveland Regional Transit Authority (RTA), change on Sunday, March 16. Most changes are designed to improve service reliability and give customers better connectivity as they transfer.
CLEVELAND -- The Board of Trustees of the Greater Cleveland Regional Transit Authority (RTA) met today. All committee agenda items passed.
GCRTA In the Land
"GCRTA in The Land" is a repository of media mentions generated by sources outside GCRTA.
Cleveland STEP students took a field trip to GCRTA to learn about the Authority’s mission and values, career opportunities, and how STEM plays a critical role in their daily operation.
Traffic reporter Caitlin Hunt describes how GCRTA’s customer service is being improved through the newly created Customer Experience and Performance Management department.
Reporter Corey O’Leary interviews Senior Director Customer Experience & Performance Management Nicholas Biggar and General Manager and CEO India L. Birdsong Terry on RTA’s Customer Experience program.