Media | RideRTA

The Community Connection Line is a direct way for customers to provide their feedback on their bus, rail or Paratransit rider experience by phone, website or QR code.

Jun 23, 2022

GCRTA Launches Transit with EZfare App

GCRTA joins the country's largest regional mobile ticketing solution, bringing riders an all-in-one option for in-app trip planning, real-time vehicle tracking, simple fare management, and reduced boarding times.

Jun 16, 2022

GCRTA Observes Juneteenth Holiday

GCRTA did not observe the holiday in 2021 due to the timing of the holiday being voted in by Congress, and the need to negotiate the holiday with our labor unions (Amalgamated Transit Union, Local 269 and Fraternal Order of Police). We have successfully negotiated with both unions and have included Juneteenth in our list of 2022 observed holidays.

GCRTA In the Land

"GCRTA in The Land" is a repository of media mentions generated by sources outside GCRTA.

Nov 12, 2026

Ideastream Public Media

Reporter Zaria Johnson interviews GCRTA Chief of Police, Deirdre Jones, to learn more about GCRTA’s updated Customer Code of Conduct.

Apr 07, 2026

Cleveland STEP Students Learn How STEM Supports Public Transit at GCRTA

Cleveland STEP students took a field trip to GCRTA to learn about the Authority’s mission and values, career opportunities, and how STEM plays a critical role in their daily operation.

Jan 12, 2026

WEWS News 5 Good Morning Cleveland

Traffic reporter Caitlin Hunt describes how GCRTA’s customer service is being improved through the newly created Customer Experience and Performance Management department.