Media

 Media

Board / Committee Events

May 5, 2026
May 19, 2026

News

Mar 22, 2020

CLEVELAND, OH – Effective Tuesday, March 24, 2020 the Greater Cleveland Regional Transit Authority (RTA) is suspending Park-N-Ride and Downtown Trolley bus service due to the Governor’s “Stay at Home” order for Ohioans.

Mar 17, 2020

CLEVELAND, OH -- Two RTA employees who were asked to quarantine pending COVID-19 evaluation do NOT have the coronavirus. The third employee never exhibited any symptoms but will continue with the 14-day quarantine.

Mar 16, 2020

CLEVELAND, OH – Three RTA employees may have been exposed to the coronavirus due to recent travel on cruise lines. All three employees are on paid sick leave, per RTA policy, while they follow CDC protocol for testing and quarantine.

Mar 12, 2020

CLEVELAND, OH – The Greater Cleveland Regional Transit Authority (RTA) announced today that it is implementing paid sick leave guarantees for its employees related to the coronavirus.

Mar 9, 2020

CLEVELAND, OH – After working through schedules over the weekend, The Greater Cleveland Regional Transit Authority (RTA) is now able to allocate additional resources to clean every train every 24 hours.

Mar 9, 2020

The Greater Cleveland Regional Transit Authority (RTA) is reminding riders of the opportunity to attend any of the last three informational meetings scheduled for the week of March 9th. RTA has already hosted six meetings throughout the county, seeking input for its new Strategic Plan. 

GCRTA In the Land

"GCRTA in The Land" is a repository of media mentions generated by sources outside GCRTA.

Apr 07, 2026
Cleveland STEP Students Learn How STEM Supports Public Transit at GCRTA

Cleveland STEP students took a field trip to GCRTA to learn about the Authority’s mission and values, career opportunities, and how STEM plays a critical role in their daily operation.

Jan 12, 2026

Traffic reporter Caitlin Hunt describes how GCRTA’s customer service is being improved through the newly created Customer Experience and Performance Management department.

 WEWS News 5 Good Morning Cleveland
Oct 12, 2025
SPECTRUM News

Reporter Corey O’Leary interviews Senior Director Customer Experience & Performance Management Nicholas Biggar and General Manager and CEO India L. Birdsong Terry on RTA’s Customer Experience program.